e-commerce onlineshop software

Maintenance Support Agreement

Maintenance support agreement

1. Purchase order, invoice or contract number*:

Support Agreement between ePages and the following ePages partner:

2. Company*:
3. Street*:
4. Zip / City*:
5. Country*:

Contact for administrative tasks

6. Name*:
7. E-mail address*:

The contract relates to the installation of the following company (installation owner)

8. Company*:
9. City, Country*:

Technical contact person (1)

10. Name*:
11. Department:
12. E-mail address*:
13. Phone*:

14. Training*

successfully completed
scheduled **

Technical contact person (2)

10. Name*:
11. Department:
12. E-mail address*:
13. Phone*:

14. Training*

successfully completed
scheduled **
15. System information

Installed product*
Version*
Version info / patch level*
Operating System*
16. TCP/IP addresses / server DNS names

Database server*

Web server

Application server 1*

Application server 2

HTTP-addresses of existing and stores with support(URLs)

17. Storefront-URL*


18. more HTTP addresses

Additional information

19. Password for extended knowledge base access*


20. Comments

 * mandatory
** According ePages T&Cs training is a precondition to get technical assistance.