If you would prefer, you can take advantage of ePages end customer support. This is part of the customer care package.
As a hosting provider, you are entitled to be support by ePages from the very moment you rent out a webshop or business website. Our 2nd Level Support is aimed at your call centre agents when they are unable to answer technical questions from customers. The 3rd Level Support helps your employees with more complex questions related to your e-commerce installation.
Here's how to reach us:
e-mail sales@epages.com
Telephone: +49-40-350188-0
Our business hours: Monday to Friday 9 to 18 hours (CET), except for legal holidays.